Our Return Policy 

  1. Products delivered from swiex.pk may be returned within 15 days of delivery.

Note: Upon return of any item purchased from Swiex.pk, a 20% of the total value will be deducted if the order was cancelled 24 hours after order confirmation. Also, damaged goods will not be refunded.

  1. Regarding purposes of health, shapewear, socks, pyjamas and swimwear is not available regarding restitution.

Note: Please contact us if you would like to return an object. Return without proper review and

the authorization would not be approved.

 

Process of Return

  1. Please contact Customer Care for order details and a short explanation of your delivery. We’ll send you a printable slip with more instructions.
  2. It contains our return address and necessary information about the order you returned.
  3. Contact us at [email protected] If you are in desperate need of handling the returned parcels, please contact our customer service team and provide a tracking number for the returned packages.
  4. We will approve your return within 1-3 business days of delivery of the order.

Why do you have to print the return label?

By scanning your return slip, our facility will track your return even quicker. After that, we will continue with the refund/replacement.

How to return/refund the product?

Goods delivered from swiex.pk may result in most cases to be returned within 15 days of the shipment. Many goods have different rules or specifications.

For more info, please go to our Return Policy.

Where to contact if you were to return?

We’d suggest you contact us at [email protected]

How to get the refund?

By default, a refund goes to your original swiex wallet.

When you don’t like the goods, will you get the refund?

Sure, sure. Products ordered from swiex.pk can, in most cases, be returned within 15 days of receipt of the shipment. Many goods have different rules or specifications.

For more info, please go to our Return Policy.

 

How long will it take to get the refund after you have returned?

It’ll take 10-15 days or even earlier in most cases to give you your money back.